At x9999, your privacy is something we take seriously — not as a legal formality, but as a genuine commitment to every Pakistani member who trusts us with their personal information. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored and protected, who we may share it with, and what rights you have over your own information.
Six pillars that define how x9999 handles your personal information every single day — across every device, transaction, and interaction on the platform.
x9999 collects personal data only when there is a clear, legitimate reason — registration, identity verification, payment processing, or legal compliance. We do not collect data speculatively or build detailed profiles for advertising purposes. If we don't need it, we don't ask for it.
All data transmitted between your device and x9999 is protected by SSL/TLS encryption. Sensitive data including passwords, payment details, and identity documents is stored using industry-standard encryption at rest. Our security practices are reviewed regularly against evolving threats.
x9999 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Full stop. Data may be shared with carefully selected partners who help us operate the platform — payment processors, identity verification services — but strictly under confidentiality agreements.
x9999 does not keep your data indefinitely. Personal information is retained only for as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable law. Account data is deleted or anonymised within 12 months of account closure where no legal hold applies.
x9999 members have meaningful rights over their personal data — access, correction, deletion, and portability. You can request a copy of all data x9999 holds about you, ask us to correct inaccuracies, or request deletion of your account and associated data by contacting support@x9999.wine.
In the unlikely event of a data security incident that affects your personal information, x9999 will notify affected members promptly — within 72 hours of becoming aware of the breach where technically possible. We will explain what happened, what data was affected, and what steps have been taken to address it.
This Privacy Policy explains how x9999 ("x9999", "we", "us") collects, uses, stores, and protects the personal information of members and visitors to the x9999 platform at x9999.wine. x9999 is a digital sports betting and casino platform designed specifically for Pakistani users, offering cricket betting, esports markets, poker, Andar Bahar, and live casino games — all in Pakistani Rupees.
Privacy matters at x9999 because our members trust us with real, personal information — their names, contact details, identity documents, and financial data. That trust is not something we take lightly. This policy is written plainly so that every x9999 member in Pakistan — whether you're in Karachi, Lahore, Islamabad, or anywhere else across the country — can understand exactly what we do with your information.
By registering on x9999 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy. Where these documents conflict with this policy, the Terms and Conditions take precedence.
Data Controller: x9999 (x9999.wine) is the data controller for all personal information collected through the x9999 platform. For all privacy-related enquiries, contact us at support@x9999.wine.
x9999 collects personal data across several categories. Below is a clear breakdown of what information we may hold about you, depending on how you interact with the platform.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport details | At registration and during KYC verification |
| Contact Data | Email address, Pakistani mobile number, city of residence | At registration or when updated in account settings |
| Financial Data | Payment method type, account reference numbers (not full account details), transaction amounts in PKR | When depositing or requesting withdrawals |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatically on platform access |
| Usage Data | Pages visited, games played, bets placed, features used, time spent on platform | Automatically during active sessions |
| Communications Data | Support chat messages, email correspondence, feedback submitted | When you contact x9999 support or respond to communications |
| Verification Documents | Scans or photographs of CNIC, passport, utility bill (for address verification) | During identity verification before withdrawal processing |
x9999 does not collect sensitive special-category data such as your race or ethnicity, religious beliefs, political opinions, health information, or biometric data. x9999 also does not collect or store full payment card numbers — this data is handled entirely by our certified payment processing partners and never passes through x9999's own servers.
x9999 uses your personal data for the following purposes. We do not use personal data for any purpose beyond what is described here or beyond what you would reasonably expect given the nature of the x9999 platform.
x9999 processes your personal data on one or more of the following legal bases depending on the specific purpose:
x9999 does not sell, rent, or trade your personal information to any third party for marketing or advertising purposes. This is an absolute commitment and not subject to exceptions based on commercial interest.
x9999 may share your personal data with the following categories of carefully selected third parties, strictly for the purposes described and always subject to confidentiality obligations:
Cross-Border Transfers: Some x9999 service providers may process data outside Pakistan. Where this occurs, x9999 ensures that appropriate safeguards are in place — such as data processing agreements — to protect your information to the same standard as within Pakistan.
All transactions on x9999 are conducted in Pakistani Rupees (PKR). When you make a deposit using Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or a Visa/Mastercard, the payment data involved is handled as follows:
x9999 never stores your full payment card number, Easypaisa or JazzCash PIN, or bank account login credentials. When you initiate a payment, you are directed to the payment provider's own secure interface. x9999 receives confirmation of successful payment and a transaction reference number — we do not receive or store your actual payment credentials.
x9999 does maintain records of transaction amounts, dates, payment method types, and transaction reference numbers. These records are kept for accounting, fraud prevention, and regulatory compliance purposes. Financial transaction records are retained for a period of at least five years as required by applicable financial record-keeping standards.
Your PKR transaction history is visible to you at all times through your x9999 account statement. If you believe there is an error or unauthorised transaction in your account, contact x9999 support at support@x9999.wine immediately.
Withdrawal Verification: Before processing your first withdrawal, x9999 conducts identity verification to confirm that the account holder and the payment method owner are the same person. This protects you from unauthorised withdrawals from your x9999 account. The payment method used for withdrawal must match the name on your verified x9999 account.
x9999 uses cookies and similar tracking technologies on the x9999.wine website to make the platform work correctly, to keep you securely logged in, to protect against fraud, and to understand how members navigate and use the platform. Here is a clear breakdown of the cookies x9999 uses.
You can control cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Note that blocking essential cookies will prevent x9999 from functioning correctly — you may not be able to log in or complete transactions. For instructions on managing cookies in your specific browser, consult your browser's help documentation.
x9999 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, to meet our contractual obligations to you, or to comply with applicable legal and regulatory requirements. The following retention periods apply:
When data is no longer required, x9999 ensures it is securely deleted or anonymised in a way that prevents re-identification. We do not archive data indefinitely.
x9999 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. These measures include:
While x9999 takes security seriously and invests significantly in protective measures, no platform can guarantee absolute security against all possible threats. You play an important role in keeping your account secure — use a strong, unique password for your x9999 account, do not share your login credentials with anyone, and contact x9999 support immediately if you suspect your account has been accessed without your authorisation.
In Case of a Security Incident: If x9999 becomes aware of a data security incident that materially affects your personal information, we will notify you at the email address registered on your x9999 account within 72 hours of our becoming aware of the incident, where technically feasible. We will provide details of what occurred, what data was affected, and what steps we have taken to address it.
As an x9999 member in Pakistan, you have the following rights in relation to your personal data. x9999 is committed to upholding these rights promptly and without unnecessary obstruction.
You can request a copy of all personal data x9999 holds about you. We will provide this within 30 days of your verified request.
If any data x9999 holds about you is inaccurate or incomplete, you have the right to request correction. Many details can be updated directly in your account settings.
You may request that x9999 delete your personal data. This right is subject to legal retention obligations — some data must be retained for regulatory reasons even after account closure.
You can ask x9999 to restrict the processing of your data in certain circumstances — for example, while a dispute about data accuracy is being investigated.
Where processing is based on your consent or contract performance, you may request your data in a portable, machine-readable format for transfer to another platform.
You may object to x9999 processing your data for direct marketing at any time. You may also object to processing based on legitimate interests, though this right is not absolute.
To exercise any of these rights, contact x9999 at support@x9999.wine with the subject line "Privacy Rights Request". We will verify your identity before processing your request and respond within 30 days. If we need more time — for complex or multiple requests — we will notify you within the initial 30-day window and explain the reason for the extension.
x9999 is strictly an adult platform for users aged 18 and above. x9999 does not knowingly collect personal data from individuals under the age of 18, and does not permit minors to register, deposit funds, or participate in any games or betting activities on the platform.
During the registration process and as part of identity verification, x9999 collects date of birth information and verifies it against submitted identity documents. Any account found to belong to a person under 18 years of age will be closed immediately, all funds will be returned to the payment method used for deposit, and the matter may be reported to the relevant authorities.
If you are a parent or guardian and have reason to believe that a minor has registered on x9999 without your knowledge — including using your payment details or identity information — please contact x9999 support immediately at support@x9999.wine. We treat such reports as urgent and will investigate and respond as a priority.
The x9999 platform may occasionally reference other websites or services in informational content — for example, sports organisations or esports tournament operators. x9999 does not control these third-party websites and is not responsible for their privacy practices or the content they host.
This Privacy Policy applies solely to x9999 (x9999.wine) and the services operated directly by x9999. If you visit any third-party website via a link referenced on x9999, you should read that site's own privacy policy before providing any personal information. x9999 is not liable for any privacy breach or data handling by third-party websites.
x9999 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
When we make material changes to this Privacy Policy — changes that significantly affect how your data is collected, used, or shared — x9999 will notify registered members by email at the address on their account and via an in-platform notification at least 7 days before the changes take effect. For non-material changes (corrections, clarifications, minor additions), the policy will simply be updated and the revision date changed.
We encourage all x9999 members to review this Privacy Policy periodically. Continued use of x9999 following notification of a material change constitutes your acceptance of the updated policy. If you do not accept the updated Privacy Policy, you should stop using x9999 and contact us to close your account.
If you have any questions about this Privacy Policy, about how x9999 handles your personal data, or if you wish to exercise any of your privacy rights, please contact our support team:
x9999 Privacy Contact
Email: support@x9999.wine
Subject Line for Privacy Requests: "Privacy Rights Request"
Available: 24 hours a day, 7 days a week
Response Time: Within 30 days for formal privacy requests; within 24 hours for general support enquiries
If you are not satisfied with how x9999 has handled your privacy concern after raising it directly with us, you have the right to escalate the matter as a formal complaint. Please send a written complaint to support@x9999.wine with the subject line "Formal Privacy Complaint". x9999 will acknowledge your complaint within 5 business days and provide a final written response within 30 business days.
For related platform policies, please visit: Terms and Conditions · Responsible Gaming · About Us · FAQ.
Now that you know exactly how x9999 protects your privacy, create your account with confidence. Register in under two minutes, deposit in PKR via Easypaisa or JazzCash, and start betting on cricket, esports, poker, and Andar Bahar.
18+ only · Data protected per this Privacy Policy · Gamble Responsibly · T&Cs Apply